Cancellations of Brooklinen items only can be initiated by reaching out to our Customer Experience team within 15 minutes of your order being placed. Please reach out to us over Live Chat during our business hours (Monday through Friday, 10AM to 6PM EST) so we can update your order.
If we are not available over Live Chat, please send an email with the subject line "International Cancellation" to hello@brooklinen.com.
If your order has been fulfilled and shipped out, please accept the package upon delivery! We will be able to work towards a solution for the return as soon as the order is in your possession.
