FAQ

How can I return my items if I don’t have a pri...

Caroline Svenson

If you do not have a printer at home, no worries! Once you initiate a return, you will have the option to print your label or scan a QR code...

How can I return my items if I don’t have a pri...

If you do not have a printer at home, no worries! Once you initiate a return, you will have the option to print your label or scan a QR code...

Do your Duvet Covers have corner ties?

Caroline Svenson

Yes, our Duvet Covers come with four internal ties, one in each corner, to hold your Comforter in place. Our Comforters also have loops in each corner to fit the...

Do your Duvet Covers have corner ties?

Yes, our Duvet Covers come with four internal ties, one in each corner, to hold your Comforter in place. Our Comforters also have loops in each corner to fit the...

Do you sell Gift Cards?

Caroline Svenson

We do have E-Gift Cards available for purchase online! You can find those here. Once you purchase the E-Gift Card, you will receive an email with the gift code which you...

Do you sell Gift Cards?

We do have E-Gift Cards available for purchase online! You can find those here. Once you purchase the E-Gift Card, you will receive an email with the gift code which you...

Does Brooklinen have a product warranty?

Caroline Svenson

We’re happy to offer our customers a 365-day return policy and warranty coverage on all products and an additional one-year extended warranty for our core products after the initial 365-day...

Does Brooklinen have a product warranty?

We’re happy to offer our customers a 365-day return policy and warranty coverage on all products and an additional one-year extended warranty for our core products after the initial 365-day...

What’s the difference between a return and a wa...

Caroline Svenson

In the 365 days following your purchase, we’re happy to accept returns of any items for a full refund, no questions asked. Please keep in mind, Last Call items are...

What’s the difference between a return and a wa...

In the 365 days following your purchase, we’re happy to accept returns of any items for a full refund, no questions asked. Please keep in mind, Last Call items are...

What isn’t covered by the extended policy? Why ...

Caroline Svenson

At this time, our warranty is not extended for our Loungewear, Tufted Bath Rugs, Weighted and Throw Blankets, Brooklittles Swaddles and Quilts, Quilts and Shams, Silk Collection, and Candles. However,...

What isn’t covered by the extended policy? Why ...

At this time, our warranty is not extended for our Loungewear, Tufted Bath Rugs, Weighted and Throw Blankets, Brooklittles Swaddles and Quilts, Quilts and Shams, Silk Collection, and Candles. However,...