FAQ

How do I file a warranty claim?

If you would like to submit a warranty claim, you can head to our site here and select the quality guarantee option. You will be prompted to complete a form for our...

Why isn't my promo code applying to my order?

At this time, promo codes cannot be used in combination with any other offers or on items in our Last Call section. Additionally, promo codes are not applicable to the...

The product I want is sold out! When will it be...

We always try our best to keep our customers in the know, so if an item is sold out and we have the projected restock date, the date will be...

How do I modify the items in my order?

At this time, we are not able to make any changes to the items in your order once the order has been placed. If you would like to add, change,...

What are the inseam measurements of your Lounge...

Women's Bottoms Inseam Measurement Bleecker Short 2.75” Boerum Jogger 26.5” Bryant Pant 28” Bed-Stuy Pant 26.5” Baltic Pant 25" Adelphi Jumpsuit 25"   Men's Bottoms Inseam Measurements Bowery Short 7”...

How does your Loungewear fit?

Our Loungewear is soft, breathable, and lightweight. Our Loungewear is meant to be a bit loose, so we suggest ordering based on true-to-size measurements.  Women's Size Guide Traditional Size Brooklinen Size...