FAQ

Will I have to pay for international shipping?

There is a flat rate shipping fee for international shipments. Keep in mind there may be additional fees for duties and taxes to pay upon the arrival of your package,...

Can I still return an item even if it's been wa...

We accept returns in any condition within 365 days of purchase! We would never leave a customer with a product they didn't absolutely love, so if you wash an item,...

Do you have a wedding registry option?

At this time, we do not have a registry on our site; however, you can add a variety of our products to your registry through Zola!  If you have any...

I recently placed an order, but now there's an ...

We always want our customers to get the very best deal, so we will gladly match the event offer on an order placed up to 14 days before the active...

Can I return items to your retail locations?

You can return any item, excluding Last Call and Final Sale items, purchased from our site or our retail stores within 365 days of purchase. See below for the process...

What if I forgot to add my promo code at checkout?

If you forgot to add your promo code at checkout, please email us at hello@brooklinen.com with your order number and offer details. We will work to find the best solution...